NEWS UPDATE
Grievance Handling: Receive, review, and address grievances submitted by students, faculty, and staff.
Investigation: Conduct thorough investigations into grievances to understand the issues and gather relevant information.
Resolution: Provide fair and just solutions to grievances, ensuring that all parties involved are heard and their concerns addressed.
Communication: Maintain open lines of communication with the complainant throughout the grievance resolution process.
Follow-up: Ensure that resolved grievances are followed up to confirm the implementation of solutions and satisfaction of the complainant.
Policy Development: Develop and update policies related to grievance redressal to improve the process and ensure its effectiveness.