NEWS UPDATE
Submission: Complaints must be submitted in writing, either through an official email, the online portal on the university website, or a physical submission to the ICC office.
Confidentiality: All complaints and related communications will be kept confidential to protect the privacy of the complainant and any other involved parties.
Timeliness: The committee will acknowledge receipt of a complaint within 5 working days and initiate an investigation within 10 working days.
Impartiality: The committee will handle all complaints impartially, without any bias or prejudice.
Transparency: The process will be transparent, with regular updates provided to the complainant regarding the status of their complaint.
Documentation: All proceedings and resolutions will be documented and stored securely for future reference.
Retaliation: Retaliation against individuals who submit complaints is strictly prohibited and will result in disciplinary action.
By adhering to these guidelines, the Internal Complaints Committee at Aurora University ensures a fair, transparent, and effective process for addressing and resolving complaints of sexual harassment, fostering a safe and respectful environment for the entire university community.